As a business owner trying to systemise and scale your business, what have you tried that hasn't worked? Many business owners believe that the stress, frustration and limited growth they experience is just the way it is – it comes with the territory. They don’t know what they don’t know and so don’t think about changing things. Others, perhaps more enlightened or more unhappy with their working life and business performance, try to change things when they come across something that looks like a solution. Here are the most common: Vision-building sessions with staff. Often these result in a mission statement or pictures on the wall of people rock-climbing and so forth. These efforts lose momentum quickly as staff engagement and belief are low to zero from the outset; they have little say in the vision, little impact on the outcome and little stake in its achievement. HR initiatives. Implementing job descriptions, appraisals, team meetings – maybe even Investors in People. After the ...